At Jilibet (https://jilibet.co), your privacy and personal data are of utmost importance to us. We are dedicated to safeguarding your information through appropriate measures. This policy outlines how we collect, use, secure, and manage your personal data, providing a clear understanding of how our platform and services (collectively referred to as the “Service”) handle your information.
1. Scope
This policy applies to all online platforms, mobile applications, registered accounts, games, and related activities provided by Jilibet. If you log in or make payments through third-party services (e.g., social accounts or payment platforms), the collection and use of your data by those third parties will be governed by their own policies.
2. Types of Personal Data Collected
To provide a complete and secure service, we may collect the following types of information:
- Registration and Account Data: Name, email, phone number, year of birth, account name, password (securely stored), referral code, and identity verification documents (depending on legal or gaming requirements).
- Transaction and Payment Data: Deposit and withdrawal records, payment methods (bank account or third-party identifiers), transaction amounts and times (used solely for transaction processing and fraud prevention).
- Usage and Device Data: Login times, IP addresses, device information, operating system, browser version, and activity logs (e.g., game actions, betting records).
- Communication Data: Records of interactions with customer service, feedback, and complaints.
- Cookies and Similar Technologies: Browsing behavior, preferences, tracking identifiers, etc. (see the Cookies Policy for details).
3. Purpose of Data Use
We only use your data within legal and necessary purposes, including but not limited to:
- Providing, maintaining, and improving game and platform functionalities.
- Verifying user identity, enhancing security, and preventing fraud and money laundering.
- Processing payments, withdrawals, refunds, and keeping financial records.
- Customer support and dispute resolution.
- Analyzing platform usage to improve user experience and system stability.
- Providing activities, promotions, or personalized recommendations with your consent.
- Complying with legal obligations or judicial requirements.
4. Data Sharing and Third Parties
Except in the situations below, we will not sell or provide personally identifiable data to third parties:
- Partners and Service Providers: Shared only as necessary to complete transactions, customer support, cloud storage, risk management, auditing, or game supply, requiring partners to maintain confidentiality and security.
- Legal Requirements: Provided to government or judicial authorities as required, or to prevent fraud and illegal activities.
- Corporate Transactions: In mergers, acquisitions, or asset reorganizations, data may be transferred as part of the transaction; the acquiring entity is required to uphold the same protection standards.
5. Data Storage and Retention
We retain account and transaction data based on business needs, legal requirements, and fraud prevention purposes. Once the data is no longer required or permitted by law, it will be deleted or anonymized.
6. Data Security
We implement multiple technical and organizational measures to protect your data, including:
- Encryption of data transmission and storage (e.g., SSL/TLS).
- Account security measures (strong password policies, two-factor authentication).
- Access control and internal permission management.
- Regular security audits and system vulnerability scanning.
Despite these measures, all network systems carry risks; in the event of a security incident, we will assess and take necessary actions according to internal procedures.
7. User Rights
Depending on your jurisdiction, you typically have the following rights (which can be exercised via customer service or designated contact channels):
- Access or request a copy of personal data we hold.
- Supplement or correct inaccurate or incomplete data.
- Request deletion or restriction of data processing.
- Object to or withdraw consent (withdrawal does not affect the legality of prior processing).
- Data portability (where legally permitted).
We will respond within a reasonable timeframe. If full compliance is restricted by law or contract, we will provide an explanation.
8. Minor Users
The platform only allows users of legal age to register and use the Service. If we detect or are notified of a minor’s use, we will restrict or delete their account data according to internal procedures. Minors should not provide personal data without the consent of a legal guardian.
9. Cross-Border Data Transfer
To maintain the Service or system operations, we may store or process data on servers in different jurisdictions or via overseas partners. Appropriate safeguards are implemented to ensure data security and compliance with applicable laws.
10. Third-Party Services and Embedded Content
The platform may integrate or embed third-party services (e.g., game providers, payment services, social plugins). Data collection and usage by third parties are governed by their own policies. We recommend reviewing third-party privacy and data handling terms before use.
11. Contact Information
If you have any questions, requests, or complaints regarding this Personal Data Protection Policy or your personal data, please contact us:
- Phone: +63-5500312685
- Email: [email protected]
- Live Chat: @jilibet.bet
- Address: GX4W+FHH, Parañaque, Kalakhang Maynila, Philippines